Security & Facility Access Policies

Updated 5th February 2026

These Security & Facility Access Policies exist to protect the safety of our members, staff, guests, and property. All members, guests, and staff are required to always comply with these policies. Violations may result in penalties up to and including fines, suspension, or termination of membership.

1. Door Access System Policy

1.1 Individual Access Credentials

  • Each member is issued a unique door access credential (key fob).

  • Access credentials are strictly individual and non-transferable.

  • Sharing, lending, duplicating, or allowing use of your access credentials by another person is prohibited.

1.2 Access Hours

  • Door access is granted only during approved member access hours.

  • Entry outside authorized hours, or attempting to bypass the access system, is prohibited.

1.3 Tailgating and Unauthorized Entry

  • Members must ensure the door fully closes behind them after entry.

  • Allowing any individual to enter without using their own valid access credentials (“tailgating”) is strictly prohibited.  Members may not permit non-members to enter the facility under any circumstances, including but not limited to holding doors open, allowing entry during exit, or intentionally reopening secured doors to admit others.

  • An exception is made for parents with minors they are legally responsible for and have signed for on their account (who cannot get door access credentials).

  • Violations of these policies will incur fees explained in section 7.

1.4 Lost or Compromised Access

  • Lost or stolen access credentials must be reported immediately.

  • Members are responsible for any misuse of their credentials until reported.

  • Replacement credentials will incur a replacement fee.

2. Staffed vs. Unstaffed Hours Policy

2.1 Entry During Unstaffed Hours

  • During unstaffed hours, only active members with valid access credentials may be inside the facility.

  • Guests, visitors, and non-members are not permitted during unstaffed hours under any circumstances.

2.2 Supervision Expectations

  • Members must be able to exercise safely and independently during unstaffed hours.

  • Members may not coach, train, or supervise others unless explicitly authorized by the facility.

  • Minors must be directly supervised in the facility during unstaffed hours unless enrolled in a facility-approved program with written authorization.

2.3 Emergency Situations

  • Members must use posted emergency procedures and contact emergency services (911) if required.

  • Any emergency, injury, or safety incident must be reported to staff as soon as possible.

3. Visitor Policy

  • Visitors are permitted only during staffed hours and must check in at the desk.

  • All visitors must complete and sign a waiver and pay the day rate.

4. Prohibited Items & Activities

The following items and activities are prohibited on the premises:

4.1 Prohibited Items

  • Firearms, weapons, knives (except small personal safety tools), or any illegal weapons

  • Illegal drugs, drug paraphernalia, or misuse of prescription medications

  • Alcohol, cannabis, or intoxicating substances

  • Glass containers (except approved water bottles)

  • Open flames, candles, or flammable materials in unapproved containers

  • Non-typical electrical devices (e.g., earbuds, phones and chargers allowed)

4.2 Prohibited Activities

  • Vandalism, theft, or tampering with facility equipment or security systems

  • Filming or photographing others without consent

  • Aggressive, threatening, or unsafe behaviour

  • Sleeping or loitering

  • Unauthorized personal training, coaching, or business activity

  • Propping open doors or disabling locks

5. Surveillance & Monitoring

  • The facility uses video surveillance in common areas for safety and security.

  • Surveillance footage may be reviewed and stored in cases of policy violations, safety incidents, or criminal activity.

6. Facility Conduct & Safety

  • Members must not be on site under the influence of drugs and/or alcohol.

  • Members must follow posted rules, signage, and staff instructions.

  • Equipment must be used only as intended and returned after use.

  • Members must maintain a clean and respectful environment.

  • Any suspicious activity should be reported immediately.

7. Enforcement, Penalties & Fines

Violations of these policies may result in the following actions, at the facility’s discretion:

7.1 Penalty Structure

  • First Violation:

    • Access: Cost of day pass + written warning + education on policy

    • Other violations: Written warning + education on policy

  • Second Violation:

    • Access: Cost of day pass + $25 + suspension of membership

    • Other Violations: $100 fee + suspension of membership

  • Severe or Intentional Violations: Immediate suspension or termination of membership without refund

7.2 Examples of Severe Violations

  • Tampering with security systems or doors

  • Theft, vandalism, or violent behaviour

7.3 Non-Members

·         Non-members who repeatedly violate policies will be issued Trespass notices

7.4 Financial Responsibility

  • Members are financially responsible for damages caused by themselves or unauthorized guests they admit.

  • Fines must be paid before access is restored.

8. Membership Termination

The facility reserves the right to suspend or terminate membership for repeated violations, refusal to comply with staff instructions, or any behaviour that compromises safety or security.