Good afternoon,

In an effort to make your experience better at the gym, at the end of this month we will be consolidating the 3 online systems we currently use into 1 new sweet system, making everyone`s lives easier.

What does that mean for me?

Firstly, Key Fobs will NOT work after 4th October.

The door access system is changing to accommodate mobile access. Everyone will automatically have the ability to use mobile passes. If you need a key fob going forward, they will soon be available. We will also have:

• More payment options on site

• 24-hour Day Pass Access via mobile

• Manage your account from home

• Sign Waivers from home

• Less paper to deal with

In order to make this as smooth as possible, we will be asking everyone to sign in at the desk with a staff member.  This means we can:

• Make sure your membership is correct

• Confirm your contact details are up to date

Then we can ensure a quick and effective data transfer to the new system.

We`re just asking for a little patience as you may be stopped by more than 1 staff member asking to sign you in and if a class arrives at the same time it may take a minute to get everyone through.  Data transfers can take a few weeks, but we`re hoping if we are well prepared, it will cause negligible inconvenience.

This will make things significantly smoother afterwards.

I appreciate you all helping us out.

Joseph